OUR STORY
BUILT ON CHARACTER, DRIVEN BY LOYALTY
At Loyalty Plumbing, our company isn't just about pipes and repairs; it's built on a foundation of honesty, character, integrity, faith, love, and loyalty. We stand behind these values in every job we do, and you'll see it reflected in the happiness of our customers. The dedication and passion of every member of the Loyalty Plumbing family shine through, evident each time you spot one of our trucks. We truly love what we do, and it shows in everything we provide for you.
L - Leak Detection Specialists
We show real care by using advanced technology to meticulously uncover even the most hidden water leaks—whether it's a subtle drip or a complex slab leak in your Brevard County or Indian River County home. Our thorough approach prevents costly water damage and ensures efficient plumbing repair, reflecting our loyalty to your home's integrity.
O - Outstanding Customer Service
For us, this means treating every client like family, with genuine respect and attentiveness. We provide a seamless, stress-free plumbing experience, characterized by clear communication and a friendly demeanor, ensuring you always feel valued and heard. This is how we build true trust.
Y - Year-Round Maintenance Plans
Our loyalty extends beyond fixing immediate problems; we offer preventative care because we genuinely care about the long-term health of your plumbing system. Regular plumbing maintenance, including water heater maintenance and drain cleaning, helps avoid future emergencies and extends the life of your entire system.
A - Affordable Pricing
We believe fair treatment means complete transparency, which is why you'll always receive upfront costs with no hidden fees for any plumbing service in Indian River or Brevard County. This includes no service call fees just to come to your home or business. Our commitment to cost-effective plumbing solutions demonstrates our deep care for your budget and trust.
L - Licensed & Insured
We are licensed and insured plumbers. This means every plumbing repair and installation is performed by highly qualified, certified plumbing professionals who adhere to the strictest safety standards. It's our way of showing real care for your property and providing absolute peace of mind.
T - Timely Responses to Service Calls
We know plumbing issues rarely happen at convenient moments, which is why our loyalty extends to offering 24/7 emergency plumbing service. We prioritize your urgent needs, ensuring a fast plumbing response and quick dispatch of an emergency plumber. Crucially, we believe it's important your plumber shows up when they say they will and communicates well with you every step of the way, minimizing disruption and stress in your life.
Y - Your Satisfaction Guaranteed
This isn't just a promise; it's the ultimate expression of our loyalty. We stand proudly behind every quality plumbing work we complete, ensuring that you are genuinely happy with the results. Your trust and satisfaction are the most valuable rewards for our dedication and care.
WHAT DOES "LOYALTY" MEAN TO US?
SEE THE NUMBERS
15+ YEARS
OF EXPERIENCE
4+ YEARS
SERVING EAST FLORIDA
1000+ CLIENTS
SERVED EVERY YEAR
Ismael (Jose) Aguilar
Owner, Lead Plumber
Hi, my name is Ismael Aguilar (also known as Jose), and I am the proud owner of Loyalty Plumbing LLC. I started this company because I saw too many customers receiving unfair treatment from other plumbers. That experience directly inspired our name: Loyalty Plumbing. It's a commitment. No matter the size of the job, every customer will have my personal number, not just the office line. I personally stand behind every single job we do.
As a father, a husband, and a child of God, I want you to know that you are genuinely in good hands when it comes to your plumbing needs. I've often heard the phrase, "Wow, I can't find a decent plumber!" Well, look no further.
Beyond our services, we're deeply committed to our community here in Indian River and Brevard Counties. We proudly support our brave military personnel and our valued elderly with special pricing every day. We also contribute to local charities and cherish the opportunity to mentor local youths in this age-old, essential trade.
Katerine A.
Owner, Office Manager
Hi, I'm Katerine, and alongside Ismael, I'm honored to be an owner here at Loyalty Plumbing. While Ismael and our incredible team are out in Brevard and Indian River Counties providing expert plumbing solutions, my role is to ensure everything runs smoothly behind the scenes – and, most importantly, for you.
Every day, I have the privilege of coordinating with our clients, answering your questions, scheduling your service calls, and making sure your experience with us is nothing short of exceptional. From your very first phone call to the moment our truck pulls away, I'm dedicated to keeping things running smoothly for everyone. I understand that when you call us, you're often looking for help, and my personal commitment is to ensure you feel heard, cared for, and confident that the right help is on its way.
We're more than just plumbers; we're a family committed to serving your family with genuine care and unwavering loyalty.
